At Smart Fluffy Frenchies, we are dedicated to ensuring the safe and comfortable transportation of your new puppy to their forever home. Please review our shipping policy below for details on how we handle deliveries.


1. Shipping Options

We offer the following shipping options for your convenience:

  • Ground Transportation: Safe and comfortable ground transportation via a professional pet transport service.

  • Air Shipping: Puppies can be shipped via airline cargo or a pet transport service, depending on your location.

  • In-Person Pickup: You are welcome to pick up your puppy in person at our location. Please schedule an appointment in advance.


2. Shipping Availability

  • We ship puppies to most locations within the United States and internationally (subject to restrictions and regulations).

  • International shipping may require additional documentation, such as health certificates, import permits, and quarantine arrangements. Please contact us for details.


3. Shipping Costs

  • Shipping costs vary depending on the destination, shipping method, and any additional services required.

  • A shipping quote will be provided upon request or during the purchase process.

  • Shipping costs are the responsibility of the buyer and are non-refundable.


4. Shipping Process

  • Health Check: All puppies undergo a thorough health examination by a licensed veterinarian prior to shipping. A health certificate will be provided.

  • Travel Crate: Puppies are transported in USDA-approved travel crates with food, water, and bedding for comfort.

  • Updates: We will provide you with tracking information and updates throughout the shipping process.


5. Receiving Your Puppy

  • Upon arrival, you must inspect your puppy and ensure they are healthy and in good condition.

  • We require that you take your puppy to a licensed veterinarian within 72 hours of arrival for a health check. Failure to do so may void any health guarantees.


6. Shipping Restrictions

  • We do not ship puppies during extreme weather conditions (e.g., excessive heat or cold) to ensure their safety.

  • Some locations may have breed-specific restrictions or quarantine requirements. Please check your local regulations before placing an order.


7. In-Person Pickup

  • If you choose to pick up your puppy in person, please schedule an appointment with us in advance.

  • We will provide you with detailed directions to our location and answer any questions you may have.


8. Contact Information

If you have any questions about our shipping policy or need assistance, please contact us at:

  • Email:info@smartfluffyfrenchiespuppies.com

  • Website: smartfluffyfrenchiespuppies.com