At Smart Fluffy Frenchies, we are committed to providing healthy, well-socialized French Bulldog puppies to our customers. To ensure your peace of mind, we offer the following health guarantee:
1. Health at the Time of Sale
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All puppies are examined by a licensed veterinarian prior to going to their new homes.
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Puppies are up-to-date on age-appropriate vaccinations, deworming, and flea/tick prevention.
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You will receive a copy of the puppy’s health records, including vaccination dates and any treatments administered.
2. Genetic Health Guarantee
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We guarantee that your puppy is free from life-threatening congenital or hereditary disorders for a period of 1 year (12 months) from the date of birth.
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Covered conditions include, but are not limited to:
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Hip dysplasia (severe)
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Heart defects
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Severe eye disorders (e.g., cataracts, progressive retinal atrophy)
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Severe respiratory issues (e.g., brachycephalic syndrome)
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Other genetic disorders as diagnosed by a licensed veterinarian.
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3. What to Do If a Health Issue Arises
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If your puppy is diagnosed with a covered condition within the guarantee period, you must:
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Notify us in writing (via email) within 48 hours of the diagnosis.
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Provide a written statement from a licensed veterinarian detailing the diagnosis.
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Provide all relevant medical records and test results.
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Upon verification, we will offer one of the following:
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A replacement puppy of equal value (when available).
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A refund of the purchase price (minus shipping costs).
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4. Exclusions
This health guarantee does not cover:
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Minor or treatable conditions (e.g., allergies, ear infections, or skin issues).
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Conditions caused by neglect, improper care, or accidents.
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Illnesses or conditions that occur after the puppy leaves our care, including those caused by exposure to parasites, viruses, or bacteria.
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Any condition that has not been diagnosed by a licensed veterinarian.
5. Buyer Responsibilities
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You agree to provide proper care, nutrition, and regular veterinary check-ups for your puppy.
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You must follow the vaccination and deworming schedule recommended by your veterinarian.
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You must not breed the puppy unless explicitly agreed upon in writing by Smart Fluffy Frenchies.
6. Shipping and Travel
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If the puppy is shipped, the health guarantee remains valid, provided the puppy is examined by a licensed veterinarian within 72 hours of arrival. A written health certificate from the vet must be provided to us.
7. Limitation of Liability
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Smart Fluffy Frenchies is not responsible for any veterinary fees, transportation costs, or other expenses incurred after the puppy leaves our care.
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Our liability is limited to the purchase price of the puppy.
8. Contact Information
If you have any questions or need to make a claim under this health guarantee, please contact us at:
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Email:info@smartfluffyfrenchiespuppies.com
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Website: smartfluffyfrenchiespuppies.com
